Hard of Listening
*People pay thousands of dollars for education, yet listening is free. Nobody likes to be criticized. And to some extent, everyone displays some measure of defensiveness – the impulse to reject all criticisms by denying their validity and undermining the messenger.
Unfortunately, defensiveness does not serve us. It encourages us to ignore potentially useful feedback, which inhibits our ability to improve. It behooves us to rely on those with relevant qualification and expertise. We cannot learn that which we think we already know.
Listening isn’t something we’re all innately born with, and we’re all guilty of not listening at times. Listening is a skill just like reading, writing, and talking. That’s good news because it means we can all learn to listen and connect with the speaker. Like any skill, the more we practice it, the better we become. We have had practice reading, writing, and talking, but how much actual practice have we had learning how to become better listeners?